Beta · Real humans on the other end

Contact & Support

Vantij is built by a small team. Every message goes directly to the founder. If something is broken, confusing, or missing, tell us. We take it seriously and we move fast.

Work somewhere that uses Vantij? Questions about your shifts, your hours or your time off go to your manager, who runs the schedule. The common questions below cover the app itself.

Send us a message

It lands with the founder, the same as an email would.

We reply within a business day, Mon to Fri.

Or email the founder directly

support@vantij.app

Questions, feedback, billing, or anything else. You'll hear back from a real person.

In-app feedback

Click the Feedback button in the bottom-right corner of any page inside the app.

Fastest way to report something while you're looking at it. Includes your current page automatically.

What's been shipped

View changelog →

We ship improvements every few days. Your feedback directly shapes what gets built.

There is no status page yet. If Vantij is down, the changelog says so as soon as we know, and email still reaches us. Open the changelog.

Response time: We aim to reply within 1 business day (Mon–Fri). For urgent issues during beta, email gets the fastest response.

Common questions

How do I invite employees?+

Go to Team → Invite. Share the invite link or 8-character code. Employees sign up with the code and are added automatically. If email isn't configured you can copy the code manually.

How do I generate my first schedule?+

Go to Schedule → Auto-generate. You need: business hours set, at least one role, coverage requirements, and employees with availability submitted. Once all four are done, the engine generates a full week in seconds.

An employee says they can't see their shifts+

Make sure you have published the schedule. Employees can only see published shifts, not draft ones. From the Schedule page, click Publish in the top-right toolbar.

How do I cancel or change my plan?+

Go to Settings → Billing. You can upgrade, downgrade, or cancel any time. Cancellation takes effect at the end of your billing period, access continues until then. Questions? Just email us.

Can I export the schedule?+

Yes. From the Schedule view, use the export button to download the week as Excel, CSV, PDF, JSON, or a calendar file (.ics) for Google, Apple, or Outlook, or copy it to the clipboard. Every format includes shift dates, times, employee names, and roles.